I went to LT Computer Company Ltd (on the road between Boo Young Bank and Lao Singapore College) on oct 29th to buy an original HP cartridge. I emphasised several times that I absolutely need an original HP one! They gave me the cartridge and I checked if there was the HP seal on the packaging - it was there. So I paid KIP 130.000,- but they did not give me an invoice. I did not care about that this time. When using the cartridge we noticed that the quality was not that good ... and today only after two weeks I ran out of ink although we did not print so much. I was wondering what happened and went to Lada & Co Computer (on the alley between Lane Xang Road und Talat Sao) and they told me that the cartridge was not an original one but a refilled one. I was very angry and disappointed! I went to the LT Computer store again and complaint but they did not do anything for me: they did not apologize, they did not give me back the money that I payed to much (the refill is only KIP 25.000,-) and they told me that they cannot do anything. For me this is fraud! The only thing I can do now is to inform all falangs to AVOID absolutely this Computer store. They are not trustful at all! At the same time I can warmly recommend Lada & Co Computer! They have a very good service, competent English-speaking employees and deliver ORIGINAL HP cartridges!